Our Process

At iStructure USA, we bring the world's most advanced outdoor living systems to the most design-driven homes in Southern California. Backed by over 40 years of landscape experience, our team manages every step of your project with precision and care. We have laid out the process below to make sure everything is as clear and transparent as possible.

Showroom Visit or Introduction Call

Every project begins with a conversation. Whether you reach out online or walk into our Irvine showroom, our first goal is to understand your space and your vision.

A showroom visit is always our recommendation. Seeing the Renson collection fully installed and styled gives you a feel for the quality and scale that photos cannot convey. No appointment necessary, though we are happy to arrange a dedicated time in advance.

Site Visit

Our team visits your property to take accurate measurements and spend time understanding the space properly.

This is what allows us to design something that feels intentional rather than simply installed.

Design Presentation

We present your project in person at the showroom with a detailed 3D rendering of your proposed structure within your actual space. This is the first look at what your design could be.

3D Design

A photorealistic rendering lets you see exactly how your structure will look, how it sits within your home, and how light interacts with the space. It removes guesswork and gives you the confidence to make decisions with full visual context.

Revisions and Final Quote

This is where we finalize every detail together. Finish color, configuration, side elements, screens, glass panels, accessories — everything is reviewed and confirmed until the design feels exactly right. Once all decisions are made, we present your final project quote with complete pricing.

Into Production

Once you are ready to move forward, we place the order for your Renson pergola. From here we confirm lead times, keep you updated on manufacturing progress, and outline your installation window so you always know exactly where things stand.

Installation

Our certified installation team handles everything on site, from the initial groundwork through to final inspection. We manage the process with care for your property and respect for your time, keeping disruption to a minimum throughout.

Final Walkthrough

When the installation is complete, we walk you through every feature of your new structure together. We make sure you know how to operate and care for your system, and we leave you with the confidence that comes with a full ten-year warranty.

Now comes the best part. Step outside and enjoy it.

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